This page is dedicated to the MyHMCTS portal. ELA Members with issues using or accessing the portal are invited to contact ELA on myhmctsfeedback [at] elaweb.org.uk and we shall, so far as we are able, attempt to escalate and raise the issue with HMCTS contacts.
ELA continues to work with HMCTS to ensure that our members are shown how we should be operating the new MyHMCTS Portal for lodging our ET3s, more recently our ET1s, and in due course, the applications that we shall need to make or to which we shall need to respond.
As per ELA’s member update in October 2024, it will soon become compulsory to use the Portal to file ET3s. The Interim Practice Direction issued in April 2024 anticipated that would happen from 1 October 2024. However, we have been informed by the ET Reform Committee that there is still no news from the Lord Chancellor as to when the Practice Direction will be signed off. They expect mandatory use of the Portal for ET3s will go live at some point in October 2024.
Accordingly, becoming familiar with the new system is no longer a choice. To that end we have been continuing with our engagement with HMCTS to host webinars on both a National and Regional basis, where members can hear what is in store. They have been well attended and ELA Members can access recordings of these webinars by emailing ela [at] elaweb.org.uk – they are only available to current members.
We are grateful to both HMCTS for the time that they have taken to liaise with us, and to our members for getting in touch with us to provide their valuable feedback.
Should you need to raise issues with HMCTS regarding the MyHMCTS portal, make sure to provide the 16-digit code for the case and screen shots of any errors as this enables them to assist much quicker.
Again, the email for support is myhmctsfeedback [at] elaweb.org.uk
Charlotte Middleton
Richard Fox
ELA MyHMCTS Portal Working Party
A number fo webinars about MyHMCTS portal have been organised in various regions. Questiona and answers from these webinars can be found below:
National Training Webinars: MyHMCTS Portal – Scotland Q&A
National Training Webinar: MyHMCTS Portal - Q&A
National Training Webinar: MyHMCTS Portal – Midlands - Q&A
National Training Webinars: MyHMCTS Portal – Leeds - Updated Q&A